Using BSNB's Mobile Banking
More customers than ever are turning to the convenience of banking on a mobile device. Some mobile best practices include:
- Never store your password on any mobile device.
- Download a security solution for your device that will work with your operating system to protect against viruses and malware.
- When you log into Mobile Banking, be aware of the people around you. Even if you are speaking on your phone, be careful not to give account numbers or other personal information within earshot of others.
- Monitor your accounts. Check balances and items that are presented on a regular basis. This will help to spot any suspicious activity.
- Don’t access banking or shopping applications using private credentials while connected through public Wi-Fi connections.
- Establish and maintain a security password or PIN to unlock your phone or tablet.
- Don’t ‘jailbreak’ or ‘root’ your phone. These processes bypass the built-in security features of the manufacturer.
Using Text Banking
Text banking is the quick and easy way to get account information. Text banking gives you access to your accounts via text (SMS) messages on your phone. Send us a text for the information you need and receive balance and transaction information within seconds. When utilizing text banking, be aware of the following safety tip:
- Frequently delete text messages received from us on your mobile device.
Accessing the Mobile Website
The mobile website provides convenient access to your accounts from your mobile web browser. If you can access the internet, you'll be able to use BSNB's mobile website. When you use the mobile website for online banking, you should take the following steps before sharing your mobile phone with others or before sending it in for repair/maintenance:
- Clear the browsing history.
- Clear cache and temporary files stored in the memory as they may contain your account numbers and other sensitive information.
Using Our Mobile App
BSNB’s mobile app is available for Apple iPhone and Android products. When downloading and using the mobile app, be aware of the following for your safety:
- Only download the app from the iTunes App Store or the Google Play Store.
- Sign Off and completely close out of the app when you are finished using it.